Legal

Terms of service

Last updated 1 November 2026.

1. The agreement

These terms govern use of the Arrogant Wood platform. A subscription begins when an order form is signed or a plan is activated, and continues for the period stated there.

2. Accounts

Clubs are responsible for their users, credentials and the content they upload. We may suspend an account that is used to upload unlawful material or to attack the service.

3. Customer content

Customers retain all rights to their footage. We receive a limited licence to process, store and deliver it in order to provide the service. We do not use customer footage to train models shared with other customers without written permission.

4. Availability

We target 99.95% monthly availability for ingest and processing and 99.99% for playback. Planned maintenance is announced on the status page. Service credits apply as described in the order form.

5. Acceptable use

No unlawful content, no attempts to bypass access controls, no resale of platform access without agreement.

6. Liability

To the extent permitted by law, our aggregate liability is limited to the fees paid in the twelve months preceding the claim. We are not liable for indirect or consequential loss.

7. Governing law

Swedish law. Disputes are settled by the courts of Stockholm, unless mandatory law provides otherwise.

8. Contact

legal@arrogant-wood.work.gd